What is the role of email marketing in today’s digital marketing landscape? Let’s take a look at the following key data points.
📧 **Open Rate**
According to Mailantpro, the global average email open rate climbed to 38.7% in 2025, an increase of 12 percentage points compared to 2022. This improvement is attributed to technologies such as AI-powered dynamic subject line generation systems and spatiotemporal intelligence algorithms. Even PlusVibe’s 2024 statistics showed that the average email open rate across industries was around 19.66%, while EngageLab’s 2025 report indicated an average open rate ranging between 17% and 28%.
📧**Conversion Rate**
In 2025, the median email marketing conversion rate reached 5.3%. For e-commerce, a conversion rate exceeding 2% is considered excellent, while the industry average for welcome emails is as high as 3%. Mailantpro’s report also highlighted that embedded smart shopping carts increased the share of direct purchases via email to 61%. Additionally, emotion recognition technology applied to CTA button design boosted conversion rates for financial emails by 39%.
These figures demonstrate that email marketing is not just about “sending emails” but rather about achieving tangible business growth through refined strategies and technological empowerment.
📧**Return on Investment (ROI)**
According to Mailantpro’s latest 2025 report, the average global email marketing ROI reached an astonishing 42:1, setting a ten-year high. This means that for every dollar invested in email marketing, you can expect a return of $42. Shopify’s 2024 data further supports this: for every dollar spent (approximately 7 RMB) on email marketing campaigns, it generated $42 in revenue (about 295 RMB), resulting in an ROI of 4,200%.
These numbers are enough to catch any marketer’s attention. In an era of rising customer acquisition costs, email marketing undoubtedly represents an underexplored “blue ocean.”
📧**Key Metrics Overview**
For a clearer understanding of email marketing performance, here are some key metrics and their reference values:
Metric Name | Good Range / Reference Data | Source |
---|---|---|
Delivery Rate | 99% or higher | Shopify (2024) |
Open Rate | 17% – 38.7% | EngageLab & Mailantpro (2025) |
Click-to-Open Rate (CTOR) | 10.5% | Shopify (2024) |
Conversion Rate | 2% – 5.3% | Shopify & Mailantpro (2024-2025) |
Unsubscribe Rate | 0.5% or lower | Shopify (2024) |
Bounce Rate | 2% or lower | Shopify (2024) |
List Growth Rate | 2.5% | Shopify (2024) |
Spam Complaint Rate | 0.1% | Shopify (2024) |